Tech Support Specialist - Seasonal, Part-Time

Best Buy Co.; Tulsa (OK); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy Co. is seeking a part-time seasonal Geek Squad Agent in Tulsa, OK to assist customers with technology needs. You will assess issues, provide setup help, and guide customers on repair or replacement decisions while collaborating with team members.

The role emphasizes flexible scheduling, ongoing training, and opportunities to learn about a range of devices and services. Great employee discounts and competitive pay accompany the position.

Qualifications

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights and weekends.
• Passion for technology and desire to solve problems.
• Ability to adapt and learn new skills in a fast-paced industry.

Responsibilities

• Provide timely service to customers during check-in and checkout.
• Understand tech issues by asking questions and giving time estimates.
• Help customers set up new devices and advise on repair or replacement.
• Monitor service queues and give status updates.
• Maintain knowledge via certified training courses.
• Communicate clearly and partner with fellow agents.

Skills

Customer service

Retail experience

Communication

Technology passion

Job description

Best Buy Co. is seeking a part-time seasonal Geek Squad Agent in Tulsa, OK to assist customers with technology needs. You will assess issues, provide setup help, and guide customers on repair or replacement decisions while collaborating with team members.

The role emphasizes flexible scheduling, ongoing training, and opportunities to learn about a range of devices and services. Great employee discounts and competitive pay accompany the position.