School Tech Field Support Specialist

aa080; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

The School District of Philadelphia is seeking an on-site Information Technology Support professional to provide customized assistance for school and administrative office functions. You will respond to routine inquiries, troubleshoot hardware, software, and network issues, and coordinate with the central technology office to resolve problems.

Responsibilities include on-site support for Windows and Mac systems, maintaining equipment, and submitting work orders.

Qualifications

• Education equivalent to the completion of the twelfth school grade.
• Three years of full-time, paid experience in customer support involving computer hardware, software, networks, and peripheral devices.

Responsibilities

• Provides on-site technical support for Windows or Mac hardware and software.
• Repairs, maintains and resolves problems with computer, server, printer and network equipment.
• Creates and maintains work orders and coordinates with central technology office for support.

Skills

Troubleshooting

LAN/WAN basics

Windows OS knowledge

Mac OS X knowledge

Education

High school diploma or equivalent

Tools

A+ Certification

Apple Service Certification

Job description

The School District of Philadelphia is seeking an on-site Information Technology Support professional to provide customized assistance for school and administrative office functions. You will respond to routine inquiries, troubleshoot hardware, software, and network issues, and coordinate with the central technology office to resolve problems.

Responsibilities include on-site support for Windows and Mac systems, maintaining equipment, and submitting work orders.