Tech Support & Training Specialist — Windows & Mac

Lancaster-Lebanon Intermediate Unit 13; Harrisburg (Dauphin County); On-site; USD 30,000 - 42,000; Full time

Job summary

Lancaster-Lebanon Intermediate Unit 13's PaTTAN Harrisburg office seeks a Tech Support & Training specialist responsible for providing technical support to staff and collaborating with local intermediate units to improve effectiveness and productivity.

Requires a certificate or associate’s degree in an IT-related field (bachelor’s preferred), a valid PA driver’s license, at least three years of technical experience, strong communication skills, and proficiency with Windows and macOS.

Qualifications

• Certificate or associate's degree in an information technology related field required.
• Bachelor’s degree preferred.
• Valid PA Driver's License required.

Responsibilities

• Provide technical support to staff at the PaTTAN Harrisburg office and collaborate with local intermediate units' technical staff to improve productivity and effectiveness.

Skills

Communication skills

Problem solving

Confidential data handling

Independence

Windows

macOS

Education

Certificate or Associate's degree in IT

Bachelor’s degree preferred

Job description

Lancaster-Lebanon Intermediate Unit 13's PaTTAN Harrisburg office seeks a Tech Support & Training specialist responsible for providing technical support to staff and collaborating with local intermediate units to improve effectiveness and productivity.

Requires a certificate or associate’s degree in an IT-related field (bachelor’s preferred), a valid PA driver’s license, at least three years of technical experience, strong communication skills, and proficiency with Windows and macOS.