Tech Solutions Account Executive | Growth & Client Impact

NerdsToGo; Cary (AR); Presencial; USD 35.000 - 100.000; Jornada completa

Descripción de la vacante

NerdsToGo is seeking an Account Manager to build lasting relationships and deliver tailored technology solutions to residential and small business clients. You will act as the main liaison between clients and our technical team, driving service excellence, client satisfaction, and strategic upsell opportunities.

The role requires a minimum of three years in account management or related fields, strong IT knowledge, and excellent communication.

Formación

• Bachelor's degree or equivalent experience required.
• Minimum 3 years’ experience in account management, sales, or customer relationship roles, ideally in IT or managed services.
• Solid grasp of IT solutions and ability to align them with clients' business needs.
• Exceptional communication and interpersonal skills with diverse stakeholders.

Responsabilidades

• Cultivate strong, long-term client relationships and ensure outstanding service.
• Engage in business development to identify and secure new client relationships.
• Serve as liaison between clients and technical team for seamless delivery.
• Identify upsell and cross-sell opportunities and demonstrate value of solutions.
• Conduct regular account reviews and address client feedback to improve services.
• Stay ahead of technology trends and provide strategic advice to clients.
• Efficiently manage client interactions and opportunities using CRM tools.

Educación

Bachelor's degree in Business, Marketing, Information Technology, or related field, or equivalent experience.

Herramientas

CRM Software

Sales automation software

Descripción del empleo

NerdsToGo is seeking an Account Manager to build lasting relationships and deliver tailored technology solutions to residential and small business clients. You will act as the main liaison between clients and our technical team, driving service excellence, client satisfaction, and strategic upsell opportunities.

The role requires a minimum of three years in account management or related fields, strong IT knowledge, and excellent communication.