Tech Services Store Lead - Retail Ops & Growth

Micro Center, Inc.; Denver (CO); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Flexible schedules

Medical, dental, and vision benefits

Employee discount

Tuition reimbursement

Paid time off

401K with company match

Job summary

Micro Center, Inc. is hiring an Assistant Store Manager for Computer Services in Denver. This full-time position requires a candidate with a commitment to exceptional customer service and operational excellence.

The role involves overseeing the service department, achieving sales goals, and managing staff to ensure high standards of technical services. The ideal candidate will have a college degree, experience in retail management, and a passion for technology.

Qualifications

• 2+ years of retail management experience, especially in a big box retailer.
• Experience in P&L accountability and customer satisfaction targets.
• Strong communication skills and ability to manage staff.

Responsibilities

• Manage operations and safety in the store service areas.
• Achieve customer satisfaction and sales goals.
• Ensure staff technical certifications are current.
• Lead open and close procedures.
• Coach associates in customer satisfaction and product knowledge.

Skills

Customer satisfaction

Sales management

Technical customer service

Staff training

Operational control

Education

College degree preferred

Job description

Micro Center, Inc. is hiring an Assistant Store Manager for Computer Services in Denver. This full-time position requires a candidate with a commitment to exceptional customer service and operational excellence.

The role involves overseeing the service department, achieving sales goals, and managing staff to ensure high standards of technical services. The ideal candidate will have a college degree, experience in retail management, and a passion for technology.