Tech-Savvy Wireless Retail Associate

T-Mobile; Winchester (VA); On-site; USD 22,162 - 31,564; Full time

Job summary

T-Mobile in Winchester, Virginia, is seeking a Retail Associate to engage customers and fulfill their technology needs in a fast-paced environment. This role emphasizes developing skills in customer interaction and service plan recommendations.

The ideal candidate should possess strong communication and problem-solving abilities, along with a High School Diploma or GED. Hourly base pay starts at $19.50, with $5.00 per hour during training.

Qualifications

• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized solutions.
• Utilize digital tools to enhance customer understanding and engagement.
• Complete training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues for a seamless customer experience.
• Perform other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service and/or sales experience in a retail environment

Job description

T-Mobile in Winchester, Virginia, is seeking a Retail Associate to engage customers and fulfill their technology needs in a fast-paced environment. This role emphasizes developing skills in customer interaction and service plan recommendations.

The ideal candidate should possess strong communication and problem-solving abilities, along with a High School Diploma or GED. Hourly base pay starts at $19.50, with $5.00 per hour during training.