Mobile Tech Retail Associate — Customer‑Focused Sales

T-Mobile; Arlington (VA); On-site; USD 22,162 - 31,564; Part time

Job summary

T-Mobile in Arlington, Virginia is seeking a customer-focused individual to support retail operations by engaging with customers and facilitating their technology and service needs.

The role involves developing customer interaction skills and proficiency with digital tools to enhance the shopping experience. Candidates should possess a high school diploma and have at least 6 months of customer service experience.

This position offers an hourly base pay of $19.50 plus $5.00 per hour training pay.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Candidates should be at least 18 years of age.
• Must be legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate service plans and product features.
• Build knowledge of retail processes and wireless technology.
• Collaborate with colleagues to enhance customer experience and support team initiatives.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in Arlington, Virginia is seeking a customer-focused individual to support retail operations by engaging with customers and facilitating their technology and service needs.

The role involves developing customer interaction skills and proficiency with digital tools to enhance the shopping experience. Candidates should possess a high school diploma and have at least 6 months of customer service experience.

This position offers an hourly base pay of $19.50 plus $5.00 per hour training pay.