Tech-Savvy Wireless Retail Associate

T-Mobile; Eastpointe (MI); On-site; USD 22,162,140 - 31,564,260; Full time

Job summary

T-Mobile is seeking a retail customer service representative to enhance customer experience by providing technology solutions and engaging customers effectively. This job requires a High School Diploma/GED and at least 6 months of customer service or sales experience in a retail environment.

Additionally, candidates must possess strong communication skills and the ability to multitask. The compensation includes an hourly base pay of $19.50 plus $5 per hour during training.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete training to build knowledge of retail processes and technology innovations.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a retail customer service representative to enhance customer experience by providing technology solutions and engaging customers effectively. This job requires a High School Diploma/GED and at least 6 months of customer service or sales experience in a retail environment.

Additionally, candidates must possess strong communication skills and the ability to multitask. The compensation includes an hourly base pay of $19.50 plus $5 per hour during training.