Tech-Savvy Wireless Retail Associate

T-Mobile; Oxnard (CA); On-site; USD 22,162 - 31,564; Part time

Job summary

T-Mobile is seeking a team member in Oxnard, California, to support retail operations by engaging customers and addressing their technology and service needs. The role focuses on developing proficiency in customer service and utilizing digital tools to enhance customer experience.

Applicants should have a high school diploma and ideally possess 6 months of experience in a retail or customer service environment. The position compensates $19.50 per hour plus an additional $5.00 for training.

Qualifications

• 0-6 months of experience in customer service and/or sales preferred.
• At least 18 years of age is required.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a team member in Oxnard, California, to support retail operations by engaging customers and addressing their technology and service needs. The role focuses on developing proficiency in customer service and utilizing digital tools to enhance customer experience.

Applicants should have a high school diploma and ideally possess 6 months of experience in a retail or customer service environment. The position compensates $19.50 per hour plus an additional $5.00 for training.