Tech-Savvy Wireless Retail Associate

T-Mobile; West Bloomfield Charter Township (MI); On-site; USD 22,162 - 31,564; Part time

Job summary

T-Mobile in West Bloomfield Charter Township is looking for a retail associate to enhance customer experiences by engaging with customers and facilitating their technology needs. This role involves utilizing digital tools to demonstrate services and assisting throughout the customer journey.

The ideal candidate should have a high school diploma, with preferences for experience in customer service or sales, and must be at least 18 years old. The position offers an hourly base pay of $19.50 plus training pay.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes and systems.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in West Bloomfield Charter Township is looking for a retail associate to enhance customer experiences by engaging with customers and facilitating their technology needs. This role involves utilizing digital tools to demonstrate services and assisting throughout the customer journey.

The ideal candidate should have a high school diploma, with preferences for experience in customer service or sales, and must be at least 18 years old. The position offers an hourly base pay of $19.50 plus training pay.