Wireless Solutions Specialist — Dynamic Retail Sales

T-Mobile; Atlanta (GA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Annual Stock Grant

Health Insurance

401(k)

Paid Time Off

Job summary

T-Mobile is seeking Mobile Associates to engage customers in retail store environments and showcase T-Mobile solutions. The role demands excellent communication and relationship-building skills, with responsibilities including customer engagement, training, and sales support.

Applicants should possess a High School Diploma or GED and have at least 6 months of customer service experience. Employees enjoy competitive pay starting at $18/hour, plus benefits including stock options and health insurance.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment preferred (Preferred).

Responsibilities

• Engages with customers in a highly-traffic retail environment using digital tools.
• Identifies customer needs and demonstrates the value of products.
• Completes training on store operations and product knowledge.
• Builds relationships with customers and supports account servicing.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

6 months of customer service and/or sales experience, Retail environment preferred

Job description

T-Mobile is seeking Mobile Associates to engage customers in retail store environments and showcase T-Mobile solutions. The role demands excellent communication and relationship-building skills, with responsibilities including customer engagement, training, and sales support.

Applicants should possess a High School Diploma or GED and have at least 6 months of customer service experience. Employees enjoy competitive pay starting at $18/hour, plus benefits including stock options and health insurance.