Tech-Savvy Retail Associate — Stock Grant Eligible

T-Mobile; New York (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Money coaches

Medical, dental, and vision insurance

Paid time off

Paid holidays (up to 12)

Parental leave

Tuition assistance

Career growth programs

Job summary

T-Mobile is hiring for a Mobile Associate role focused on helping customers with technology and service solutions in a fast-paced retail setting. You will build product knowledge, demonstrate features, and guide customers through their shopping journey while growing skills in digital tools and service plans.

The role emphasizes customer satisfaction, effective use of resources, and building loyalty. Training is provided, with opportunities to advance within the team and participate in

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Comfort with using digital tools and learning platforms.

Responsibilities

• Provide customer-focused service and sales to meet individual needs.
• Demonstrate network features and plan options using digital tools.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless experience.
• Support additional duties as assigned by management.

Skills

Customer Service

Sales

Communication

Problem Solving

Teamwork

Multitasking

Engaging People

Change Agility

Eligibility to work in US

18+ years old

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate role focused on helping customers with technology and service solutions in a fast-paced retail setting. You will build product knowledge, demonstrate features, and guide customers through their shopping journey while growing skills in digital tools and service plans.

The role emphasizes customer satisfaction, effective use of resources, and building loyalty. Training is provided, with opportunities to advance within the team and participate in