Tech-Savvy Retail Associate | Growth & Benefits

tmobile; Iowa City (IA); On-site; USD 36,000 - 52,000; Part time

Benefits offered by this job

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Tuition assistance

Mobile service discounts

Job summary

T-Mobile is hiring in-store associates to engage customers and guide them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey.

The role focuses on customer interaction, using digital tools, and making service plan recommendations while supporting a fast-paced retail environment. Training is provided to accelerate proficiency and growth.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.
• Strong communication and problem-solving abilities.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology solutions.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete required training to learn retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Support various duties/projects as assigned by management.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Problem Solving

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile is hiring in-store associates to engage customers and guide them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey.

The role focuses on customer interaction, using digital tools, and making service plan recommendations while supporting a fast-paced retail environment. Training is provided to accelerate proficiency and growth.