Tech-Savvy Retail Associate — Grow with a Dynamic Team

T-Mobile; Yreka (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) matching

Paid time off and holidays

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations in a fast-paced environment, helping customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers throughout their shopping journey.

Role emphasizes customer interaction, use of digital tools, and service plan recommendations, with success measured by satisfaction and knowledge proficiency. Training and growth opportunities are provided as part of Total Rewards.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations in a fast-paced environment, helping customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers throughout their shopping journey.

Role emphasizes customer interaction, use of digital tools, and service plan recommendations, with success measured by satisfaction and knowledge proficiency. Training and growth opportunities are provided as part of Total Rewards.