Tech-Savvy Relationship Banker

JPMorgan Chase & Co.; Newtonville (MA); On-site; USD 48,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker to join a Chase branch. You will represent the brand with hospitality, acquire and manage client relationships, and use banking tech to offer solutions, helping clients achieve their financial goals.

You will support daily branch operations while adhering to regulatory requirements. This role requires sales experience and strong communication, with weekend/evening hours expected.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Ability to create memorable experiences for clients.
• Excellent communication skills, both in person and over the phone.
• Must work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations by delivering attentive, friendly service.
• Manage assigned clients and proactively meet with them to build relationships and tailor recommendations.
• Engage in clear, consultative communication to understand client needs and build trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to consult on banking solutions and refer to specialists.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Problem solving

Time management

Weekend/evening availability

Education

High school diploma or GED

Licensing requirements (SIE, Series 6, 63, Life licenses)

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker to join a Chase branch. You will represent the brand with hospitality, acquire and manage client relationships, and use banking tech to offer solutions, helping clients achieve their financial goals.

You will support daily branch operations while adhering to regulatory requirements. This role requires sales experience and strong communication, with weekend/evening hours expected.