Relationship Banker: Client-Centric Banking & Tech Solutions

JPMorgan Chase & Co.; United States; On-site; USD 42,000 - 68,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks a Relationship Banker to foster enduring client relationships in a Chase Branch. You will represent the brand, deliver welcoming service, and use banking tech to provide thoughtful financial solutions.

The role emphasizes sales-driven results, strong communication, and adherence to regulatory requirements, with flexibility to work weekends and select evenings. Join a team focused on client success and community impact.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Ability to create memorable experiences for clients and elevate the client experience.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
• Ability to quickly and effectively resolve client issues with attention to detail, providing a consistent client experience.
• Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
• High school degree, GED, or foreign equivalent.
• SIE exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements; unlicensed applicants must obtain licenses within 180 days of hire through JPMorgan Chase licensing program.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Regulatory compliance

Risk awareness

Attention to detail

Education

High school diploma or GED

College degree

Job description

JPMorgan Chase & Co. in the United States seeks a Relationship Banker to foster enduring client relationships in a Chase Branch. You will represent the brand, deliver welcoming service, and use banking tech to provide thoughtful financial solutions.

The role emphasizes sales-driven results, strong communication, and adherence to regulatory requirements, with flexibility to work weekends and select evenings. Join a team focused on client success and community impact.