Tech-Savvy Office Systems Associate | Paid Training & Growth

Konica Minolta Business Solutions Canada; Manchester (NH); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Hands-on and computer-based training

Competitive car allowance and paid mil

Company laptop and phone

Inclusive and flexible workplace

Comprehensive benefits: holidays, VAC,

Job summary

Konica Minolta is seeking an Office Systems Associate 1 who will service and repair office equipment at customer sites, perform diagnostics, install hardware and troubleshoot connectivity. Paid training is provided and opportunities exist for career growth in IT networks and managed print services.

The role involves travel to client sites within the assigned territory, maintaining customer relationships and delivering high-quality service with a focus on security and productivity.

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• A+ or N+ Certification preferred and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity.
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to the Konica Minolta Systems for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Skills

Office equipment repair

Education

High School Diploma/GED

A+ or N+ Certification

Job description

Konica Minolta is seeking an Office Systems Associate 1 who will service and repair office equipment at customer sites, perform diagnostics, install hardware and troubleshoot connectivity. Paid training is provided and opportunities exist for career growth in IT networks and managed print services.

The role involves travel to client sites within the assigned territory, maintaining customer relationships and delivering high-quality service with a focus on security and productivity.