Mobile Tech Sales Specialist

T-Mobile; Mission (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Annual stock grant

401(k) plan

Healthcare benefits

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will develop product knowledge, demonstrate solutions, complete training, and collaborate with colleagues to deliver a seamless customer experience; base pay is $18/hr plus training pay, with potential incentives and a comprehensive benefits package.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).
• Change Agility (Required).
• Communication (Required).
• Customer Problem Solving (Required).
• Customer Service (Required).
• Engaging People (Required).
• Multitasking (Required).
• Sales (Required).
• Teamwork Orientation (Required).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will develop product knowledge, demonstrate solutions, complete training, and collaborate with colleagues to deliver a seamless customer experience; base pay is $18/hr plus training pay, with potential incentives and a comprehensive benefits package.