Tech-Savvy Mobile Sales Associate

T-MOBILE USA, Inc.

Cottonwood (AZ)

On-site

USD 40,000 - 46,000

Full time

6 days ago

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Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will gain product knowledge, demonstrate solutions, and guide customers through their shopping journey, contributing to satisfaction and loyalty.

This role emphasizes digital tools, learning, and relationship building. We offer competitive base pay, full benefits, stock grants, and opportunities for growth within a values-driven, inclusive culture that

Qualifications

High School Diploma or GED required.
6 months of customer service or sales experience preferred.
Retail experience is a plus.

Responsibilities

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
Also responsible for other duties/projects as assigned by business management as needed.