Mobile Tech Sales Associate

T-MOBILE USA, Inc.; McAlester (OK); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Paid holidays

Parental leave

Tuition assistance

Healthcare benefits

Transit discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology, and guide shoppers through their purchase journey in a fast-paced retail environment.

You will build knowledge of wireless products, use digital tools to illustrate coverage and plans, complete required training, and work with teammates to ensure a seamless customer experience while supporting store goals.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Education

High School Diploma

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology, and guide shoppers through their purchase journey in a fast-paced retail environment.

You will build knowledge of wireless products, use digital tools to illustrate coverage and plans, complete required training, and work with teammates to ensure a seamless customer experience while supporting store goals.