Tech-Savvy Inside Sales Support Specialist

Delphon; Hayward (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Delphon in Hayward, CA is seeking an Inside Sales specialist to engage with current customers and new leads from tradeshow activity, advertising, and web inquiries. You will understand customer needs, recommend appropriate data and products, provide samples and quotes, and document all activity in CRM and logs.

The role also supports RMA processing, quotes, samples, and order entry for the customer service team.

Qualifications

• 3-5 years of technical sales experience.
• MS Office Suites.
• Bachelor's degree in Sales/Marketing and/or related field.

Responsibilities

• Interact with current customers and new sales leads.
• Recommend data and products, provide samples and quotes.
• Follow up on product evaluations and document activities in CRM/logs.
• Process and manage RMAs, quotes, and samples for outside sales support.
• Assist with order entry and back-up customer service.
• Travel minimally for local customer meetings.

Skills

Customer interaction

CRM usage

Excel skills

Communication skills

Organizational skills

Education

Bachelor's degree in Sales/Marketing or related field

Tools

MS Office Suites

CRM systems

Job description

Delphon in Hayward, CA is seeking an Inside Sales specialist to engage with current customers and new leads from tradeshow activity, advertising, and web inquiries. You will understand customer needs, recommend appropriate data and products, provide samples and quotes, and document all activity in CRM and logs.

The role also supports RMA processing, quotes, samples, and order entry for the customer service team.