Tech-Savvy Customer Support Specialist

Harbor Ridge Corp.; Portland (OR); On-site; USD 50,000 - 72,000; Full time

Job summary

Harbor Ridge Corp. is seeking a Customer Service Rep in Portland, OR. This full-time role handles inquiries, resolves issues, and delivers excellent service while maintaining records and coordinating with the team.

A bachelor’s degree and at least two years in customer service are preferred, with a strong emphasis on communication and problem-solving. You will join a collaborative Portland team using Microsoft Office and data management tools.

Qualifications

• Bachelor's degree in business related field with 2+ years in customer service.
• High school diploma or equivalent with at least 1 year of customer service experience.
• Strong communication, problem-solving, and customer-focused mindset.
• Familiarity with software support and basic technical knowledge.

Responsibilities

• Handle customer inquiries and provide accurate information.
• Resolve issues and troubleshoot problems to ensure satisfaction.
• Provide excellent service and maintain records of interactions.
• Respond to customer requests and update management regularly.
• Support data management tasks and coordinate with team members.
• Maintain organized records and assist with administrative duties.
• Contribute to a collaborative office environment and customer success.
• Keep management informed with regular status updates.

Skills

Customer service experience

Strong communication

Problem-solving

Customer-focused mindset

Software support familiarity

Education

Bachelor's degree in Business Administration or related field

High school diploma or equivalent

Tools

Microsoft Office Suite

Data management applications

Job description

Harbor Ridge Corp. is seeking a Customer Service Rep in Portland, OR. This full-time role handles inquiries, resolves issues, and delivers excellent service while maintaining records and coordinating with the team.

A bachelor’s degree and at least two years in customer service are preferred, with a strong emphasis on communication and problem-solving. You will join a collaborative Portland team using Microsoft Office and data management tools.