Tech-Savvy Customer Support Specialist

Cascade Valley Solutions; St. Louis (MO); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Great work environment

Growth opportunities

Job summary

Cascade Valley Solutions in St. Louis, MO is seeking a full-time Customer Service Representative to handle inquiries, resolve issues, and ensure a smooth experience with our software products.

You'll work with our development and support teams to gather feedback, provide timely updates, and promote customer satisfaction. Strong communication and problem-solving skills are essential in a fast-paced, collaborative office environment.

Qualifications

• Strong background in customer service and clear communication.
• Ability to gather feedback and work with technical teams.
• Comfortable in a fast-paced, collaborative environment.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Resolve issues and provide product guidance to customers.
• Gather feedback and collaborate with the development team.

Skills

Customer service

Communication

Problem-solving

Job description

Cascade Valley Solutions in St. Louis, MO is seeking a full-time Customer Service Representative to handle inquiries, resolve issues, and ensure a smooth experience with our software products.

You'll work with our development and support teams to gather feedback, provide timely updates, and promote customer satisfaction. Strong communication and problem-solving skills are essential in a fast-paced, collaborative office environment.