Customer Service Specialist: Growth, Training & Benefits

Harbor Pacific Group; Raleigh (NC); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Professional development

Résumé du poste

Harbor Pacific Group seeks a Customer Service Representative in Raleigh, NC, for a full-time role. You will be the primary contact for clients, ensuring their needs are met with excellent service.

The salary is negotiable and the position is open until November 23, 2026. You will handle inquiries via phone, email, and chat, assist with order tracking, returns, and product information, and aim to maintain client satisfaction and positive relationships.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in customer service or related fields is preferred.
• Proficiency in English (written and spoken) is required.

Responsabilités

• Answer and resolve customer inquiries via phone, email, and chat.
• Maintain accurate and up-to-date records of customer interactions.
• Assist in troubleshooting and resolution of customer issues.
• Provide exceptional customer service to ensure satisfaction.
• Contribute to development and implementation of customer service best practices.
• High school diploma or equivalent is required.

Connaissances

Communication skills

Customer-centric

Pressure management

Time management

Formation

High school diploma or equivalent

Description du poste

Harbor Pacific Group seeks a Customer Service Representative in Raleigh, NC, for a full-time role. You will be the primary contact for clients, ensuring their needs are met with excellent service.

The salary is negotiable and the position is open until November 23, 2026. You will handle inquiries via phone, email, and chat, assist with order tracking, returns, and product information, and aim to maintain client satisfaction and positive relationships.