Tech-Savvy CSR - Health, 401(k) Match, PTO

Redwood Advanced Inc.; Indianapolis (IN); Sur place; USD 55 000 - 79 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement savings plan

Paid time off

Résumé du poste

Redwood Advanced Inc. in Indianapolis, IN is seeking a Customer Service Representative to deliver exceptional support for our advanced technology solutions.

This full-time role handles inquiries, resolves issues, and ensures client satisfaction through phone, email, and chat, while maintaining accurate records. You will join a collaborative team in a supportive office environment, with benefits including health insurance, a retirement plan with employer match, and paid time off for vacations,

Qualifications

• Minimum of 2 years in customer service.
• Strong verbal and written communication.
• Ability to manage multiple tasks and priorities.

Responsabilités

• Provide excellent customer service by phone, email, and chat.
• Resolve customer issues efficiently and ensure satisfaction.
• Maintain accurate records of interactions and account information.
• Collaborate with sales and marketing to promote products and services.

Connaissances

Excellent communication skills

Customer-centric approach

Active listening

Formation

High school diploma or equivalent

Outils

CRM software

Microsoft Office (Word, Excel, Outlook)

Description du poste

Redwood Advanced Inc. in Indianapolis, IN is seeking a Customer Service Representative to deliver exceptional support for our advanced technology solutions.

This full-time role handles inquiries, resolves issues, and ensures client satisfaction through phone, email, and chat, while maintaining accurate records. You will join a collaborative team in a supportive office environment, with benefits including health insurance, a retirement plan with employer match, and paid time off for vacations,