Tech-Savvy Client Success Advocate

DEMAND.com; Henderson (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

DEMAND.com is looking for a Customer Success professional in Henderson, Nevada. The role involves developing customer relationships, managing accounts, and ensuring excellent campaign execution. Ideal candidates have strong communication skills, at least two years of account management or customer service experience, and are organized and detail-oriented. Join our team to foster great customer experiences and collaborate with internal experts in delivering outstanding results.

Qualifications

• Minimum two years of account management or customer service experience preferred.
• Highly organized and detail-oriented, able to handle multiple clients effectively.
• Ability to thrive collaboratively in a team and independently with minimal supervision.

Responsibilities

• Develop and nurture relationships with selected accounts for successful campaigns.
• Be a trusted advisor and expert in DemandFactor offerings.
• Manage account documentation, including reports and recommendations.

Skills

Excellent written and verbal communication skills

Customer focus

Strong problem-solving skills

Time management and effective prioritization

Team collaboration

Tools

MS Office (Excel)

CRM systems

Job description

DEMAND.com is looking for a Customer Success professional in Henderson, Nevada. The role involves developing customer relationships, managing accounts, and ensuring excellent campaign execution. Ideal candidates have strong communication skills, at least two years of account management or customer service experience, and are organized and detail-oriented. Join our team to foster great customer experiences and collaborate with internal experts in delivering outstanding results.