Tech-Savvy Client Success Advocate

DEMAND.com; Honolulu (HI); On-site; USD 60,000 - 80,000; Full time

Job summary

DEMAND.com in Honolulu, Hawaii, is seeking a Customer Success professional to build strong client relationships. You will develop and nurture relationships with accounts to ensure successful campaigns and client satisfaction. The ideal candidate has two years of account management or customer service experience and strong organizational skills. The role involves collaborating with the Sales team, managing documentation, and ensuring clients have a great experience. Join us to make a positive impact on our client's journey!

Qualifications

• Minimum two years of account management or customer service experience preferred.
• Comfortable learning various software, from MS Office to CRM systems.
• Highly organized and detail-oriented.

Responsibilities

• Develop and nurture relationships with selected accounts.
• Be a trusted advisor and expert in DemandFactor offerings.
• Manage account documentation, including reports and recommendations.

Skills

Excellent written and verbal communication

Customer success management

Organizational skills

Problem-solving

Time management

Tools

MS Office (Excel)

CRM systems

Job description

DEMAND.com in Honolulu, Hawaii, is seeking a Customer Success professional to build strong client relationships. You will develop and nurture relationships with accounts to ensure successful campaigns and client satisfaction. The ideal candidate has two years of account management or customer service experience and strong organizational skills. The role involves collaborating with the Sales team, managing documentation, and ensuring clients have a great experience. Join us to make a positive impact on our client's journey!