Tech-Savvy Administrative Assistant - Family Child Care

Nurtury, Inc.; Boston (MA); On-site; USD 40,000 - 45,000; Full time

Job summary

Nurtury, Inc. is seeking an Administrative Tech Assistant for the Boston Family Child Care Program in Roxbury, MA to provide confidential administrative help related to technology, family and educator documentation, and billing.

Responsibilities include maintaining files, answering phones, managing parent fees, assisting with waitlists (Kinderwait), and supporting FCC educators with technical systems.

Qualifications

• Strong oral and written communication skills.
• Excellent organizational and multitasking abilities.
• Interpersonal and customer service skills.
• Proficiency in MS Office, internet and e-mail.
• Familiar with virtual meeting systems.
• Experience with state waitlist systems.
• Some college level education and/or 1–3 years of related experience, preferably in a non-profit setting.

Responsibilities

• Collect and maintain children’s files with all required up to date documentation.
• Collect and maintain Family Child Care Educator’s files with all required up to date documentation, to include assisting with FCC educator liability insurance renewals.
• Maintain FCC databases with accurate and up to date family and FCC Educator data.
• Perform all functions as they relate to parent fee collection and billing.
• Answer phones, respond to inquiries, take messages, and relay information as needed.
• Assist families with being added to the state’s waitlist system for future child care enrollment (Kinderwait).
• Actively monitor and pull families from the state waitlist when vacancies become available.
• Collect documentation necessary to process family’s initial enrollment authorizations as well as reauthorizations.
• Monitor and communicate office supplies inventory to Regional Director.
• Assist Family Childcare Educators with technical support around Nurtury and the state’s online computer system(s).
• Perform other related duties as assigned.

Skills

Communication

Organization

Interpersonal skills

MS Office

Internet & Email

Virtual meeting tools

State waitlist systems

Social media & web

Online systems

Education

Some college coursework

Tools

Online computer systems

Job description

Nurtury, Inc. is seeking an Administrative Tech Assistant for the Boston Family Child Care Program in Roxbury, MA to provide confidential administrative help related to technology, family and educator documentation, and billing.

Responsibilities include maintaining files, answering phones, managing parent fees, assisting with waitlists (Kinderwait), and supporting FCC educators with technical systems.