Tech Product Analyst

247Hire; Vienna (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

247Hire is seeking a skilled Software Asset Management professional in the United States to lead ServiceNow SAM Pro implementations and optimization. The role focuses on software governance, license management, and lifecycle optimization across procurement, deployment, utilization, reclamation, renewal, and retirement processes.

Strong analytics and reporting are essential for data-driven decisions. Ideal candidates will manage end-to-end SAM programs, collaborate with cross-functional teams,

Qualifications

• Experience with ServiceNow SAM Pro administration and optimization.
• Strong knowledge of SAM lifecycle, licenses, and renewals.
• Proficiency with enterprise endpoint discovery tools (SCCM, JAMF, Discovery).
• Ability to develop and analyze reports, dashboards, KPIs for governance.
• Strong analytical skills in data validation, reconciliation, license compliance, and optimization.
• Knowledge of software asset lifecycle management from procurement to retirement.

Skills

ServiceNow SAM Pro

Software Asset Management lifecycle

Software Products and Models

Software Entitlements & License Mgmt

Software Contracts & Renewals

License Reclamation & Optimization

End-of-Life (EOL)

ServiceNow SAM Pro administration

Software license management

Microsoft SCCM

JAMF

Discovery tools

Reports & dashboards

Data validation

Reconciliation

License compliance

Software optimization

Asset lifecycle management

Procurement

Deployment

Utilization

Reclamation

Renewal

Retirement

Tools

ServiceNow

Job description

Key qualifications include:

• Strong experience with ServiceNow, including Software Asset Management and related platform capabilities.
• Comprehensive knowledge of Software Asset Management lifecycle processes, including:
• Software Products and Models
• Software Entitlements and License Management
• Software Contracts and Renewals
• License Reclamation and Optimization
• End-of-Life (EOL)

Technical Skills & Qualifications

• Experience administering and optimizing ServiceNow Software Asset Management (SAM Pro) solutions.
• Working knowledge for software license management and compliance.
• Proficiency with enterprise endpoint and discovery tools such as Microsoft SCCM, JAMF, and Discovery platforms.
• Ability to develop and analyze reports, dashboards, KPIs, and metrics to support software governance and decision-making.
• Strong analytical skills with experience in data validation, reconciliation, license compliance, and software optimization initiatives.
• Knowledge of software asset lifecycle management, including procurement, deployment, utilization, reclamation, renewal, and retirement processes.