Tech Ops Technician I — Systems & Network Support

Old Dominion University; Norfolk (VA); On-site; USD 35,000 - 44,000; Full time

Job summary

Old Dominion University in Norfolk, VA seeks a Computer Operations Technician I to provide first-line technology support, monitor networks and systems, and manage data center tasks. The role involves operating computing equipment, enterprise printing, and assisting walk-in and phone inquiries.

Ideal candidates have some hardware/software experience, knowledge of UNIX environments, and strong communication skills. This is a full-time, on-campus position with a 40-hour week.

Qualifications

• Demonstrated knowledge of PC workstation operation and desktop functions in a centralized client/server environment.
• Working knowledge of network operations and monitoring in a data network communications environment.
• Experience with computing equipment and peripherals including laser printing systems, tape backup systems, SANs, and communications systems.

Responsibilities

• Provide timely and accurate technology support through network and systems monitoring and data center administration.
• Operate computing equipment and enterprise printing; support walk-up and telephone inquiries at first level.
• Communicate effectively, both verbally and in writing, to explain issues and resolutions to staff and customers.

Skills

PC workstation operation

UNIX client/server environments

Network operations monitoring

Computing equipment and peripherals

Written and verbal communication

Multitasking

Education

High School Diploma or GED

Job description

Old Dominion University in Norfolk, VA seeks a Computer Operations Technician I to provide first-line technology support, monitor networks and systems, and manage data center tasks. The role involves operating computing equipment, enterprise printing, and assisting walk-in and phone inquiries.

Ideal candidates have some hardware/software experience, knowledge of UNIX environments, and strong communication skills. This is a full-time, on-campus position with a 40-hour week.