Data Center Operations Technician — On-Call Support

Unisys; Richmond, Northern (VA, KY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) plan

Healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys is seeking a Data Center Operations Support Technician at the Richmond, VA site to provide on-site technical and operational support in high-availability data center environments. You will monitor systems, perform routine maintenance, assist with cabling, racking, and server installations, and participate in on-call rotations.

The role requires a HS diploma, basic networking knowledge, and collaboration across teams with emphasis on reliability and documentation.

Qualifications

• High School Diploma or GED is required.
• Associate degree or technical IT certification is preferred.
• Experience in data center operations or related IT field preferred.

Responsibilities

• Provide operational and technical support for data center computer systems and peripherals.
• Monitor system performance and ensure scheduled jobs complete on time.
• Perform standard maintenance and repair activities.
• Reassign job priorities according to policy and procedures.
• Participate in on-call rotation and respond to alerts and system issues.
• Update systems and applications.
• Collaborate with vendors to replace or repair failed equipment.
• Assist with cabling, racking, and server installation when needed.

Skills

Data center operations

IT hardware maintenance

Troubleshooting

On-call support

Batch processing & scheduling

Networking basics

Documentation & reporting

Education

High School Diploma or GED

Associate degree or IT certification

Tools

CompTIA A+

CompTIA Network+

CCNA

ITSM tools (ticketing/monitoring)

Job description

Unisys is seeking a Data Center Operations Support Technician at the Richmond, VA site to provide on-site technical and operational support in high-availability data center environments. You will monitor systems, perform routine maintenance, assist with cabling, racking, and server installations, and participate in on-call rotations.

The role requires a HS diploma, basic networking knowledge, and collaboration across teams with emphasis on reliability and documentation.