COMPUTER OPS TECH

Old Dominion University; Norfolk (VA); On-site; USD 35,000 - 44,000; Full time

Job summary

Old Dominion University in Norfolk, VA seeks a Computer Operations Technician I to provide first-line technology support, monitor networks and systems, and manage data center tasks. The role involves operating computing equipment, enterprise printing, and assisting walk-in and phone inquiries.

Ideal candidates have some hardware/software experience, knowledge of UNIX environments, and strong communication skills. This is a full-time, on-campus position with a 40-hour week.

Qualifications

• Demonstrated knowledge of PC workstation operation and desktop functions in a centralized client/server environment.
• Working knowledge of network operations and monitoring in a data network communications environment.
• Experience with computing equipment and peripherals including laser printing systems, tape backup systems, SANs, and communications systems.

Responsibilities

• Provide timely and accurate technology support through network and systems monitoring and data center administration.
• Operate computing equipment and enterprise printing; support walk-up and telephone inquiries at first level.
• Communicate effectively, both verbally and in writing, to explain issues and resolutions to staff and customers.

Skills

PC workstation operation

UNIX client/server environments

Network operations monitoring

Computing equipment and peripherals

Written and verbal communication

Multitasking

Education

High School Diploma or GED

Job description

Posting Details

Role Title: Computer Operations Techn I

Role Code: 39011

Pay Band: 03

Working Title: COMPUTER OPS TECH

Position Number: 00431A

Department: TECH INNOVATION CONTRACTS

Location: Norfolk, VA

Type of Position: Classified

Type of Job: Full Time

EEO Category: C Technicians

Job Description

The Computer Operations Technician I will provide timely andaccurate technology support services through effective networkmonitoring, systems monitoring, data center administration,computing equipment operations, enterprise printing, and byproviding quality first level customer support to walk up andtelephone inquiries.

Knowledge, skills and abilities

• Demonstrated knowledge of PC workstation operation, principlesand desktop functions in a centralized client/server environmentand working knowledge of UNIX client/server environments.
• Working knowledge of network operations and monitoring in adata network communications environment.
• Working knowledge of computing equipment and peripherals toinclude laser printing systems, tape backup systems, SANs, andcommunication systems.
• Demonstrated ability to effectively communicate orally and inwriting in order to explain computer related situations,resolutions, and issues to staff and customers.
• Ability to interact effectively with IT customers and staff.Ability to multitask.

Special licenses, registration or certification

N/A

Education or training

N/A

Level and type of experience

• Some experience in a dynamic, fast paced hardware, software,customer service oriented and functional technologyenvironment.

Additional Considerations (supplemental knowledge, skills,abilities, education, experience, licensure, certification)

• Previous work experience and training with computingenvironment currently utilized by the University is preferred.
• Preferred individual should have previous experience in the useof formal network/software monitoring tools with previousexperience in a similar hardware, software and functionalenvironment.
• Preferred experience would include use of optical scanningequipment, control of Enterprise Backup systems, and High SpeedLaser Printing Systems.
• Previous technical training in applicable computer operations,network monitoring, data networking, equivalent of A+ or Net+certification is also preferred.
• High School Diploma or GED .

Conditions of Employment

This is an on-campus position, requiring a traditional 40- hourwork week.

Annual Salary/Hourly Rate

Salary range between $ - 35,012-44,091

Posting Detail Information

Job Requisition Number: S03436

Job Open To: General Public

Open Date: 10/19/2026

Close Date: 10/30/2026

Open Until Filled: No

Criminal Background Check

The final candidate is required to complete a criminal historycheck.

Equity Statement

It is the policy of Old Dominion University to provide equalemployment, educational and social opportunities for all persons,without regard to race (or traits historically associated with raceincluding hair texture, hair type, and protective hairstyles suchas braids, locks, and twists), color, religion, sex or gender(including pregnancy, childbirth, or related medical conditions),national origin, gender identity or expression, age, veteranstatus, disability, political affiliation, sexual orientation orgenetic information. Individuals from minoritized communities,women, veterans and individuals with disabilities are encouraged toapply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonableaccommodation, please contact the Division of Talent Management andCulture at [phone].

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other mannerdiscriminate against employees or applicants because they haveinquired about, discussed, or disclosed their own pay or the pay ofanother employee or applicant. However, employees who have accessto the compensation information of other employees or applicants asa part of their essential job functions cannot disclose the pay ofother employees or applicants to individuals who do not otherwisehave access to compensation information, unless the disclosure is(a) in response to a formal complaint or charge, (b) in furtheranceof an investigation, proceeding, hearing, or action, including aninvestigation conducted by the employer, or consistent withcontractor’s legal duty to furnish information.