COMPUTER OPS TECH

VP DIGITAL TRANSFORMATION & TECHNOLOGY; Norfolk (VA); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

VP DIGITAL TRANSFORMATION & TECHNOLOGY in Norfolk, VA seeks a Computer Ops Technician I to deliver timely tech support, monitor networks, and assist with data center operations. The role involves handling desktop and printing systems, plus effective communication with staff and customers.

The ideal candidate will understand PC workstation operations, UNIX environments, and basic network monitoring, enabling quick resolutions and reliable user support in a centralized client/server setting.

Formación

• Demonstrated knowledge of PC workstation operation in a centralized client/server environment.
• Working knowledge of UNIX client/server environments.
• Working knowledge of network operations and monitoring in a data network environment.
• Knowledge of computing equipment including laser printing systems, tape backup systems, SANs.
• Ability to explain computer-related situations clearly in writing and speech.

Responsabilidades

• Provide timely and accurate technology support services to walk-up and phone inquiries.
• Monitor networks and systems to help ensure availability and performance.
• Assist with data center administration and computing equipment operations.
• Support enterprise printing and related peripheral systems.
• Communicate effectively with staff and customers about issues and resolutions.

Conocimientos

PC Workstations

UNIX Client/Server

Network Monitoring

Peripherals & SANs

Customer Communication

Descripción del empleo

Title: COMPUTER OPS TECH

Agency: VP DIGITAL TRANSFORMATION & TECHNOLOGY

Location: Norfolk, VA

FLSA: Non-Exempt

Hiring Range:

Full Time or Part Time: Full Time

Additional Detail

Job Description:

The Computer Operations Technician I will provide timely and accurate technology support services through effective network monitoring, systems monitoring, data center administration, computing equipment operations, enterprise printing, and by providing quality first level customer support to walk up and telephone inquiries.

Minimum Qualifications:

• Demonstrated knowledge of PC workstation operation, principles and desktop functions in a centralized client/server environment and working knowledge of UNIX client/server environments.
• Working knowledge of network operations and monitoring in a data network communications environment.
• Working knowledge of computing equipment and peripherals to include laser printing systems, tape backup systems, SANs, and communication systems.
• Demonstrated ability to effectively communicate orally and in writing in order to explain computer related situations, resolutions, and issues to staff and customers.
• Ability to interact effective with IT customers and staff. Ability to multitask.