Tech Lead, Biomedical Equipment & Maintenance

NorthShore University HealthSystem; Glenview (IL); On-site; USD 54,000 - 84,000; Full time

Benefits offered by this job

Free Parking

Health Insurance

Tuition Reimbursement

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Job summary

Endeavor Health in Glenview, IL seeks a Supervisor, Biomedical Equipment Technician to lead a team of Biomedical Equipment Technicians and drive safe, timely clinical engineering services across multiple hospitals and facilities.

You will plan maintenance, allocate resources, mentor technicians and interns, and collaborate with operations leadership to meet maintenance and customer-service goals while adhering to regulatory standards.

Qualifications

• Associate's degree in biomedical or electronics technology (or equivalent military training).
• Valid driver's license.
• CBET certification - Preferred.
• Typically 5 years of experience in preventive maintenance, troubleshooting, and design of biomedical equipment or comparable devices.
• OEM training on advanced devices such as ventilators, physiological monitoring systems, or surgical equipment.
• Basic proficiency in Microsoft Office (Word, Excel); planned-maintenance scheduling and work-order assignment; advanced troubleshooting, calibration, and repair of complex medical devices.
• Plan, allocate, and monitor technician and vendor resources; mentor junior technicians and student interns; lead safety and customer-service rounding; use of personal vehicle for travel to various sites.

Responsibilities

• Provide day-to-day leadership and supervision of Biomedical Equipment Technicians, including work direction, coaching, performance feedback, development, training, and accountability. Partner with the CE Operations Manager on hiring, performance reviews, corrective action, and other employee matters.
• Manage planned maintenance schedules and assign planned and unscheduled work orders based on technician capabilities, workload, priorities, and service needs. Coordinate vendor resources as needed and ensure timely response to urgent and routine service requests.
• Troubleshoot, maintain, and repair primarily non-imaging diagnostic and therapeutic medical devices; install, calibrate, and test new medical electronic devices and systems. Serve as an escalation resource for complex technical issues.
• Ensure work is completed in accordance with manufacturer guidelines, applicable codes, regulatory requirements, and organizational policies, including planned and corrective maintenance, cybersecurity patching, incoming inspections, recalls, and equipment disposition. Monitor team compliance and address performance or quality concerns.
• Partner with the CE Operations Manager on safety and customer-service rounding; participate in routine and special meetings, including daily safety huddles and monthly safety committee meetings. Promote timely communication and effective service recovery when concerns arise.
• Provide technical guidance, coaching, and mentorship to Biomedical Equipment Technicians and student interns. Identify training and development needs and support continued growth in technical competency.
• Support refurbishment, relocation, and equipment-modification projects; review technical literature and identify opportunities to improve service practices, reliability, safety, and efficiency.
• Identify and recommend equipment replacement needs to CE leadership and collaborate with manufacturer representatives to obtain technical product information supporting equipment decisions.

Skills

People leadership

Troubleshooting

Maintenance planning

Vendor coordination

Mentorship

Customer service

Education

Associate's degree in biomedical or electronics technology

Tools

Microsoft Office

Job description

Endeavor Health in Glenview, IL seeks a Supervisor, Biomedical Equipment Technician to lead a team of Biomedical Equipment Technicians and drive safe, timely clinical engineering services across multiple hospitals and facilities.

You will plan maintenance, allocate resources, mentor technicians and interns, and collaborate with operations leadership to meet maintenance and customer-service goals while adhering to regulatory standards.