Tech-Driven Professional Services Intern - Mentored & Paid

Centro Escolar University; Alpharetta (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid holidays

Tech stipend

Volunteer time off

Job summary

Veeam is offering a paid internship in Alpharetta, GA, providing hands-on exposure to technical account management and professional services. Interns shadow TAMs and Enterprise Architects, preparing meeting notes, summaries, and status reports for customer engagements.

The program focuses on building foundational knowledge in data protection, cloud, and IT infrastructure, with mentorship from experienced leaders and weekly development sessions.

Qualifications

• Strong written and verbal communication skills.
• Genuine interest in technology and customer relationships.
• Ability to learn new tools and software quickly.
• Detail-oriented with good organizational and time-management skills.

Responsibilities

• Shadow Technical Account Managers (TAMs) during customer check-ins and business reviews to learn technical relationship management.
• Shadow Enterprise Architects to learn preparation and delivery of customer engagements.
• Prepare account summaries, meeting notes, and status reports for customer-facing meetings.
• Track customer health metrics, open issues, and follow-up action items.
• Organize documentation, knowledge base articles, and internal resources.
• Participate in internal training sessions to build foundational product and industry knowledge.
• Identify trends across accounts useful for the Professional Services team.
• Collaborate with Support, Sales, and Engineering teams on cross-functional projects.

Skills

Communication skills

Written communication

Verbal communication

Learning agility

Education

Pursuing a degree in Business, IT, or Communications

Job description

Veeam is offering a paid internship in Alpharetta, GA, providing hands-on exposure to technical account management and professional services. Interns shadow TAMs and Enterprise Architects, preparing meeting notes, summaries, and status reports for customer engagements.

The program focuses on building foundational knowledge in data protection, cloud, and IT infrastructure, with mentorship from experienced leaders and weekly development sessions.