Enterprise Services Intern: Learn Tech & Customer Relations

Veeam Software, Inc.; Alpharetta (GA); Hybrid; USD 28,000 - 34,000; Part time

Benefits offered by this job

Paid Holidays during internship

Tech Stipend

Paid Volunteer Time

Professional development

Job summary

Veeam Software, Inc. in Alpharetta, GA, is seeking a Professional Services Intern for a 10-week summer program (June–August 2027). The role is hybrid, supporting TAMs and Enterprise Architects to learn customer success and data protection basics.

You’ll shadow teams, help with engagements, and gain hands-on experience in enterprise IT environments with mentorship from seasoned leaders, with a potential full-time path after graduation.

Qualifications

• Currently pursuing a degree in Business, IT, Communications, or a related field (or equivalent experience).
• Strong communication skills, both written and verbal.
• Genuine interest in technology and customer relationships.
• Comfortable learning new tools and software quickly.
• Detail-oriented with good organizational and time-management skills.
• Collaborative, curious mindset; willing to ask questions and learn on the fly.
• No prior experience with our products required; we'll teach you what you need to know.

Responsibilities

• Shadow TAMs during customer check-ins and business reviews to learn how technical relationships are managed.
• Shadow Enterprise Architects to learn how to prepare and deliver customer engagements.
• Help prepare account summaries, meeting notes, and status reports for customer-facing meetings.
• Assist in tracking customer health metrics, open issues, and follow-up action items.
• Support the team in organizing documentation, knowledge base articles, and internal resources.
• Participate in internal training sessions to build foundational product and industry knowledge.
• Help identify trends across accounts that could be useful for the broader Professional Services team.
• Collaborate with Support, Sales, and Engineering teams on cross-functional projects.

Skills

Strong communication

Customer relationships

Detail oriented

Team collaboration

Learning quickly

Curious mindset

Education

Pursuing degree in Business/IT/Communications

Job description

Veeam Software, Inc. in Alpharetta, GA, is seeking a Professional Services Intern for a 10-week summer program (June–August 2027). The role is hybrid, supporting TAMs and Enterprise Architects to learn customer success and data protection basics.

You’ll shadow teams, help with engagements, and gain hands-on experience in enterprise IT environments with mentorship from seasoned leaders, with a potential full-time path after graduation.