Professional Services Intern- Summer 2027

Notre Dame; Alpharetta (GA); In loco; USD 28.000 - 34.000; Part-time

Vantaggi offerti da questo lavoro

Paid internship

Company holidays

Tech stipend

Volunteer time

Professional development

Descrizione del lavoro

Notre Dame in Alpharetta, GA is offering a paid internship in Technical Account Management and Professional Services. You will shadow TAMs and Enterprise Architects, prepare summaries, track health metrics, and organize knowledge resources.

Mentors will guide you through weekly development sessions, data protection basics, cloud concepts, and cross-functional collaboration. This internship offers a potential path to full-time roles after graduation.

Competenze

• Pursuing a degree in Business, IT, Communications, or related fields (or equivalent experience)
• Strong written and verbal communication skills
• Genuine interest in technology and customer relationships
• Ability to learn new tools and software quickly
• Detail-oriented with good organizational and time-management skills
• Collaborative and curious mindset, willing to ask questions and learn on the fly
• No prior experience with Veeam products required

Mansioni

• Shadow Technical Account Managers (TAMs) during customer check-ins and business reviews to learn technical relationship management
• Shadow Enterprise Architects to learn preparation and delivery of customer engagements
• Prepare account summaries, meeting notes, and status reports for customer-facing meetings
• Track customer health metrics, open issues, and follow-up action items
• Organize documentation, knowledge base articles, and internal resources
• Participate in internal training sessions to build foundational product and industry knowledge
• Identify trends across accounts useful for the Professional Services team
• Collaborate with Support, Sales, and Engineering teams on cross-functional projects

Conoscenze

Strong written and verbal comms

Interest in technology

Customer relationships

Detail-oriented

Quick learner

Collaborative mindset

Formazione

Pursuing degree in Business/IT/Communications

Descrizione del lavoro

Your Role

Here’s what you will be doing:

• Shadow Technical Account Managers (TAMs) during customer check-ins and business reviews to learn technical relationship management
• Shadow Enterprise Architects to learn preparation and delivery of customer engagements
• Prepare account summaries, meeting notes, and status reports for customer-facing meetings
• Track customer health metrics, open issues, and follow-up action items
• Organize documentation, knowledge base articles, and internal resources
• Participate in internal training sessions to build foundational product and industry knowledge
• Identify trends across accounts useful for the Professional Services team
• Collaborate with Support, Sales, and Engineering teams on cross-functional projects

About You

The company is looking for:

• Students currently pursuing a degree in Business, IT, Communications, or related fields (or equivalent experience)
• Strong written and verbal communication skills
• Genuine interest in technology and customer relationships
• Ability to learn new tools and software quickly
• Detail-oriented with good organizational and time-management skills
• Collaborative and curious mindset, willing to ask questions and learn on the fly
• No prior experience with Veeam products required

Compensation & Benefits

• Paid internship with hourly pay range of $20 - $25 USD
• Paid company holidays during the internship
• Tech stipend to help set up workspace
• 8 hours of paid volunteer time through the Veeam Cares ProgramPersonal and professional development through the internship program

Training & Development

Interns receive mentorship from experienced TAMs and Professional Services leadership, participate in weekly professional development sessions, and gain foundational knowledge of data protection, cloud, and IT infrastructure concepts.

Career Progression

The internship offers a potential path toward a full-time Technical Account Manager or Professional Services role after graduation.