Professional Services Intern- Summer 2027

Veeam; Alpharetta (GA); Hybride; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Paid Company Holidays

Tech Stipend

8 Hours of Paid Volunteer Time

Personal and Professional Development

Résumé du poste

Veeam is hosting a Summer Internship Program in Alpharetta, GA for students pursuing a degree in Business, IT, or Communications. As a Professional Services Intern, you will support TAMs and Enterprise Architects while learning customer success and enterprise IT environments—no prior product experience required.

The 10-week program runs June–August 2027, offering hybrid work 2-3 days per week, mentorship from PS leadership, hands-on experience with data protection concepts, and potential path to

Qualifications

• Currently pursuing a degree in Business, IT, Communications, or a related field (or equivalent experience)
• Strong communication skills, both written and verbal
• A genuine interest in technology and customer relationships
• Comfortable learning new tools and software quickly
• Detail-oriented with good organizational and time-management skills
• A collaborative, curious mindset — willing to ask questions and learn on the fly
• No prior experience with our products required — we'll teach you what you need to know

Responsabilités

• Shadow TAMs during customer check-ins and business reviews to learn how technical relationships are managed
• Shadow Enterprise Architects to learn how to prepare and deliver customer engagements
• Help prepare account summaries, meeting notes, and status reports for customer-facing meetings
• Assist in tracking customer health metrics, open issues, and follow-up action items
• Support the team in organizing documentation, knowledge base articles, and internal resources
• Participate in internal training sessions to build foundational product and industry knowledge
• Help identify trends across accounts that could be useful for the broader Professional Services team
• Collaborate with Support, Sales, and Engineering teams on cross-functional projects

Connaissances

Communication skills

Written and verbal

Interest in tech

Learning quickly

Organizational skills

Collaborative mindset

No prior product experience

Formation

Pursuing Bachelor's degree in Business/IT/Communications

Description du poste

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About Out Summer Internship Program

Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment.

As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and other engaging experienced designed to support your personal and professional growth.

The program takes place from June – August 2027 (10-week program).

This role is hybrid in the Alpharetta, Georgia office for 2-3 days a week.

Professional Services Intern

About the Role

As a Professional Services Intern, you'll get a front-row seat to how we build and maintain long-term technical relationships with our customers. You'll support our Technical Account Managers (TAMs) and Enterprise Architects (EAs) as they help customers get the most value out of their data protection and resilience solutions. This is a great opportunity to learn the fundamentals of customer success, technical relationship management, and enterprise IT environments — no prior product experience required.

What You'll Do

• Shadow TAMs during customer check-ins and business reviews to learn how technical relationships are managed
• Shadow Enterprise Architects to learn how to prepare and deliver customer engagements
• Help prepare account summaries, meeting notes, and status reports for customer-facing meetings
• Assist in tracking customer health metrics, open issues, and follow-up action items
• Support the team in organizing documentation, knowledge base articles, and internal resources
• Participate in internal training sessions to build foundational product and industry knowledge
• Help identify trends across accounts that could be useful for the broader Professional Services team
• Collaborate with Support, Sales, and Engineering teams on cross-functional projects

What We're Looking For

• Currently pursuing a degree in Business, IT, Communications, or a related field (or equivalent experience)
• Strong communication skills, both written and verbal
• A genuine interest in technology and customer relationships
• Comfortable learning new tools and software quickly
• Detail-oriented with good organizational and time-management skills
• A collaborative, curious mindset — willing to ask questions and learn on the fly
• No prior experience with our products required — we'll teach you what you need to know

What You'll Gain

• Hands-on exposure to enterprise customer relationship management
• Mentorship from experienced TAMs and PS leadership
• Foundational knowledge of data protection, cloud, and IT infrastructure concepts
• Real project ownership and visibility into customer-facing work
• Potential path toward a full-time TAM or PS role after graduation

Benefits

As a paid intern at Veeam, you’ll receive:

• Paid Company Holidaysduring your internship
• Tech Stipendto help set up your workspace
• 8 Hours of Paid Volunteer Timethrough our Veeam Cares Program
• Personal and ProfessionalDevelopment through our Internship Program

We’re committed to providing a supportive and rewarding internship experience.

The pay range posted is an hourly rate of base pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Intern Pay Range

$20 - $25 USD

Veeam Software is an equal opportunity employer

and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.