Professional Services Intern: Mentored TAM Exposure & Growth

Notre Dame; Alpharetta (GA); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Paid internship

Company holidays

Tech stipend

Volunteer time

Professional development

Job summary

Notre Dame in Alpharetta, GA is offering a paid internship in Technical Account Management and Professional Services. You will shadow TAMs and Enterprise Architects, prepare summaries, track health metrics, and organize knowledge resources.

Mentors will guide you through weekly development sessions, data protection basics, cloud concepts, and cross-functional collaboration. This internship offers a potential path to full-time roles after graduation.

Qualifications

• Pursuing a degree in Business, IT, Communications, or related fields (or equivalent experience)
• Strong written and verbal communication skills
• Genuine interest in technology and customer relationships
• Ability to learn new tools and software quickly
• Detail-oriented with good organizational and time-management skills
• Collaborative and curious mindset, willing to ask questions and learn on the fly
• No prior experience with Veeam products required

Responsibilities

• Shadow Technical Account Managers (TAMs) during customer check-ins and business reviews to learn technical relationship management
• Shadow Enterprise Architects to learn preparation and delivery of customer engagements
• Prepare account summaries, meeting notes, and status reports for customer-facing meetings
• Track customer health metrics, open issues, and follow-up action items
• Organize documentation, knowledge base articles, and internal resources
• Participate in internal training sessions to build foundational product and industry knowledge
• Identify trends across accounts useful for the Professional Services team
• Collaborate with Support, Sales, and Engineering teams on cross-functional projects

Skills

Strong written and verbal comms

Interest in technology

Customer relationships

Detail-oriented

Quick learner

Collaborative mindset

Education

Pursuing degree in Business/IT/Communications

Job description

Notre Dame in Alpharetta, GA is offering a paid internship in Technical Account Management and Professional Services. You will shadow TAMs and Enterprise Architects, prepare summaries, track health metrics, and organize knowledge resources.

Mentors will guide you through weekly development sessions, data protection basics, cloud concepts, and cross-functional collaboration. This internship offers a potential path to full-time roles after graduation.