Tech & Customer Solutions Specialist

Follett Corporation; Arlington (TX); On-site; USD 16,531 - 41,162; Full time

Job summary

Follett Corporation in Arlington, Texas is seeking Apple Technicians to drive sales and provide exceptional product support. You'll leverage your expertise in Apple products to enhance customer experiences and troubleshoot effectively. This role requires effective communication skills and a proactive approach to meeting customer needs.

The ideal candidate has 3-5 years of relevant experience, holds a Bachelor's degree, and possesses critical Apple knowledge. Flexibility to work evenings and weekends may be required. Pay ranges from $12.00 to $29.88 per hour.

Qualifications

• 3-5 years of relevant experience in technology or customer service.
• Ability to diagnose and repair Apple products.
• Effective work methods and commitment to customer satisfaction.

Responsibilities

• Drive sales and provide product support.
• Exemplify superior Apple knowledge in troubleshooting and repairs.
• Work with vendors to resolve complex problems.

Skills

Customer service

Problem solving

Sales support

Advanced computer skills

Effective communication

Education

Bachelor's degree or equivalent

Tools

Apple certifications

Job description

Follett Corporation in Arlington, Texas is seeking Apple Technicians to drive sales and provide exceptional product support. You'll leverage your expertise in Apple products to enhance customer experiences and troubleshoot effectively. This role requires effective communication skills and a proactive approach to meeting customer needs.

The ideal candidate has 3-5 years of relevant experience, holds a Bachelor's degree, and possesses critical Apple knowledge. Flexibility to work evenings and weekends may be required. Pay ranges from $12.00 to $29.88 per hour.