Tech & Customer Solutions Specialist

Follett Corporation; Chico (CA); On-site; USD 16,531 - 41,162; Full time

Job summary

Follett Corporation in California is seeking an Apple Technician who will help create energy around Apple products and provide technology solutions. This role involves understanding and assisting customers, ensuring exceptional service by being knowledgeable about the latest Apple initiatives.

Applicants should have 3-5 years of relevant experience, a Bachelor's degree or equivalent, and must hold Apple certifications. The position requires strong customer service skills and the ability to work flexible hours.

Qualifications

• 3-5 years of relevant experience.
• Apple certifications are required.
• Effective work methods and consistently meets commitments.

Responsibilities

• Driving sales and providing product support.
• Exemplify superior Apple knowledge and expertise in troubleshooting.
• Repair flexibility to rotate through different technical specialties.

Skills

Customer service

Sales support

Problem solving

Communication skills

Apple knowledge

Education

Bachelor's degree or equivalent

Tools

Computer software knowledge

Job description

Follett Corporation in California is seeking an Apple Technician who will help create energy around Apple products and provide technology solutions. This role involves understanding and assisting customers, ensuring exceptional service by being knowledgeable about the latest Apple initiatives.

Applicants should have 3-5 years of relevant experience, a Bachelor's degree or equivalent, and must hold Apple certifications. The position requires strong customer service skills and the ability to work flexible hours.