Apple Product Support & Tech Specialist

Follett Corporation; San Marcos (TX); On-site; USD 16,531 - 41,162; Part time

Job summary

Follett Corporation is seeking Apple Technicians in San Marcos, Texas to drive sales and provide exceptional product support. The role involves helping customers with Apple products, ensuring they receive quick and efficient support and driving interest in the latest technology.

Qualified candidates should have 3-5 years of relevant experience and a Bachelor's degree or equivalent, with strong communication skills and a passion for customer service. Apple certifications are required, and candidates may need to work evenings and weekends.

Qualifications

• 3-5 years of relevant experience.
• Self-motivated and multi-tasks with minimal supervision.
• Effective work methods and consistently meets commitments.

Responsibilities

• Driving sales and providing product support.
• Repair flexibility to regularly rotate through different technical specialties.
• Ensure customer satisfaction by resolving complex problems.

Skills

Customer service

Sales support

Effective communication

Technical troubleshooting

Apple product knowledge

Education

Bachelor's degree or equivalent

Tools

Apple certifications

Job description

Follett Corporation is seeking Apple Technicians in San Marcos, Texas to drive sales and provide exceptional product support. The role involves helping customers with Apple products, ensuring they receive quick and efficient support and driving interest in the latest technology.

Qualified candidates should have 3-5 years of relevant experience and a Bachelor's degree or equivalent, with strong communication skills and a passion for customer service. Apple certifications are required, and candidates may need to work evenings and weekends.