Tech-Advisor: Automotive Service & VIP Experience

VIP, Inc.

Vermont Ventures (VT)

Hybrid

USD 42,000 - 64,000

Full time

6 days ago

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Job summary

VIP, Inc in Bennington, VT is seeking a Tech-Advisor who helps deliver an exceptional customer experience by supporting service writers and technicians, educating customers on vehicle conditions, and driving VIP programs to raise billed hours. The role blends counter work with shop duties and requires compliance with safety and VIP standards.

Candidates should have strong communication, basic automotive knowledge, and the ability to earn ASE certifications and complete LMS trainings.

Qualifications

Excellent verbal and written communication.
Strong organizational and time management skills.
Understanding of automotive servicing and the industry.
Ability to work across counter and shop roles per VIP standards.

Responsibilities

Ensure workplace safety is priority and follow all safety policies.
Assist as service writer at the counter, educate customers on vehicle conditions.
Assist as technician in the shop and complete services per VIP standards.
Complete LMS and vendor training; pursue ASE certifications.
Maintain clean, safe facility and support VIP processes for customers.