Tech Account Manager: Trusted Advisor for Strategic Clients

Lutz; Omaha (NE); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Investments & Incentives

Lifestyle Balance

Professional Development

Job summary

Lutz is a premier business solutions firm offering advisory and compliance services across Accounting, Financial, Tech, M&A, and Talent. We seek a Tech Account Manager in Omaha to own client portfolios, drive satisfaction, and deliver tailored technology strategies in a fast-paced environment.

In this role, you will collaborate with cross-functional teams, monitor account health, and lead quarterly business reviews to maximize long-term value for clients.

Qualifications

• 3+ years of experience in account management, client success, or consultative roles within technology, IT services, B2B services, sales, or other B2B environments
• Bachelor's or Associates degree in communications, business administration, management, or any other related field is preferred
• Proven ability to manage high-value client relationships and drive retention, satisfaction, and upsell opportunities
• Strong business acumen with confidence in engaging executives and business leaders
• Excellent written and verbal communication skills with attention to detail and professionalism
• Collaborative mindset with ability to bridge the gap between technical teams and client stakeholders
• Passion for technology with a proactive approach to learning and continuous improvement

Responsibilities

• Take ownership of a portfolio of client accounts, cultivating trusted advisor relationships with key stakeholders and decision-makers
• Assume responsibility for client satisfaction and retention, ensuring timely response to needs, concerns, and escalations
• Provide proactive consultation, delivering tailored technology strategies that align with each client’s goals and evolving business requirements
• Own and monitor account health, identifying risks, opportunities, and growth potential through regular engagement and business reviews
• Prepare and lead quarterly business reviews, renewal discussions, and roadmap planning to drive long-term client value
• Collaborate cross-functionally with technical teams, ensuring that service delivery, project execution, and support align with client expectations
• Stay informed on industry trends, product innovations, and internal service offerings, translating insights into relevant guidance for clients

Education

Bachelor's or Associate degree in communications, business administration, management

Job description

Lutz is a premier business solutions firm offering advisory and compliance services across Accounting, Financial, Tech, M&A, and Talent. We seek a Tech Account Manager in Omaha to own client portfolios, drive satisfaction, and deliver tailored technology strategies in a fast-paced environment.

In this role, you will collaborate with cross-functional teams, monitor account health, and lead quarterly business reviews to maximize long-term value for clients.