Technical Account Manager - IT Solutions & Client Success

GetJobSmart; Omaha (NE); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plan with employer contrib.

Professional development opportunities

Job summary

Horizon North Solutions in Omaha, NE is seeking a Technical Account Manager to oversee client relationships, ensure product satisfaction, and drive account success. The role focuses on understanding client needs and delivering tailored IT solutions.

You will collaborate with sales and technical teams, monitor product performance, and provide insights for continuous improvement. A bachelor’s degree and 3–5 years in account management are expected.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• 3–5 years of experience in account management or similar roles.
• Experience with IT solutions is a plus.

Responsibilities

• Manage and maintain client relationships to ensure satisfaction and retention.
• Collaborate with sales and technical teams to deliver high-quality solutions.
• Monitor product performance and provide insights for continuous improvement.
• Coordinate with clients to understand their needs and provide tailored solutions.
• Stay updated with industry trends and best practices to enhance offerings.
• Act as a liaison between the client and the company to resolve issues promptly.

Skills

Communication

Problem-solving

Team collaboration

Account management

IT solutions

Education

Bachelor's degree

Job description

Horizon North Solutions in Omaha, NE is seeking a Technical Account Manager to oversee client relationships, ensure product satisfaction, and drive account success. The role focuses on understanding client needs and delivering tailored IT solutions.

You will collaborate with sales and technical teams, monitor product performance, and provide insights for continuous improvement. A bachelor’s degree and 3–5 years in account management are expected.