Team Training Lead & Shift Coach

ANCHOR POINT MANAGEMENT GROUP; Moulton (AL); On-site; USD 18,000 - 23,000; Full time

Job summary

ANCHOR POINT MANAGEMENT GROUP is seeking a Team Trainer to guide crew members in training and development at the Moulton, AL site. You will train new employees, resolve shift issues, and serve as the go-to person on the floor to uphold guest satisfaction and operations standards.

The role emphasizes cross-training, coaching, and leadership to ensure food safety, quality, and accurate orders across all shifts.

Qualifications

• Train and coach employees on new products, procedures, and standards.
• Cross-train current staff and mentor during shifts.
• Lead by example to resolve issues and support team.
• Ensure food safety, quality, and order accuracy.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer Satisfaction: Ensuring customer satisfaction
• Leadership: Guiding and growing the team
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Skills

Team training

Coaching

Cross-training

Customer service

Job description

ANCHOR POINT MANAGEMENT GROUP is seeking a Team Trainer to guide crew members in training and development at the Moulton, AL site. You will train new employees, resolve shift issues, and serve as the go-to person on the floor to uphold guest satisfaction and operations standards.

The role emphasizes cross-training, coaching, and leadership to ensure food safety, quality, and accurate orders across all shifts.