Team Trainer

Butchsmorganton; Morganton (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

Butchsmorganton in Morganton, NC is seeking a Team Trainer to lead on-shift training, cross-train staff, and coach new hires to ensure smooth operations and guest satisfaction. You will be the go-to person, oversee team members when the manager isn't present, and help uphold standards for service, food safety, and order accuracy on busy shifts.

This role emphasizes leadership, teamwork, and delivering consistent experiences across all stations, with opportunities to develop others and contribute

Qualifications

• Experience in training staff or cross-training teams.
• Strong coaching and people leadership abilities.
• Customer service focus with ability to resolve issues on shift.

Responsibilities

• Train: cross-train current employees, lead new product or procedure training, coach others.
• Oversee team members when the manager is not present.
• Ensure customer satisfaction and maintain service standards.
• Guide and develop the team to perform at high levels.
• Uphold standards with fellow team members for quality and accuracy.

Skills

Training

Coaching

Leadership

Customer service

Job description

# Team TrainerMorganton, NC 28655## DescriptionAs a **Team Trainer**, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.**Responsibilities include:*** Training: Cross-training current employees, leading new product or procedure training, and coaching* Oversight: Overseeing team members when the manager is not present* Customer satisfaction: Ensuring customer satisfaction.* Leadership: Guiding and growing the team.* Standards: Working with fellow team members to ensure standards are met and consistent**Other responsibilities include:*** Pre-shift huddles or meetings* Scheduling* Food cost and cost controls* Productivity reports* Functional aisle and dining room set ups* Ensuring food safety, quality, and accuracy of orders