Team Trainer

Fulenwider Group; Mooresville (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Taco Bell in Mooresville, NC is seeking a Team Trainer to work as part of the crew (cashier, drive-thru, or other) and train new employees. You will be the go-to person on the shift, resolving issues and supporting teammates to deliver excellent service.

The role emphasizes cross-training, coaching, and maintaining high standards of food safety, quality, and customer satisfaction while leading and developing the team on a daily basis.

Qualifications

• Experience training new hires and coaching teammates.
• Ability to lead shifts and resolve issues quickly.
• Strong guest-service orientation.
• Excellent communication and teamwork.
• Familiarity with food safety and quality standards.

Responsibilities

• Training: Cross-training current employees, coaching and onboarding.
• Oversight: Supervising team when the manager is away.
• Customer satisfaction: Ensure guest satisfaction.
• Leadership: Guide and grow the team.
• Standards: Maintain quality and consistency.

Skills

Training

Leadership

Customer Service

Teamwork

Communication

Job description

Job Details

Job Location: Taco Bell 349 East Plaza Dr Mooresville, NC 28117 40518 - Mooresville, NC 28117

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other position, but will be responsible for training new employees. You'll be the go‑to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team‑oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction
• Leadership: Guiding and growing the team
• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities

• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Qualifications