Team Trainer

Fulenwider Group; Boone (NC); On-site; USD 23,000 - 36,000; Full time

Job summary

Fulenwider Group in Boone, NC is seeking a Team Trainer at a KFC location. You’ll work as a team member in roles like cashier or drive‑thru, but will be responsible for training new employees and serving as the go‑to person on shift.

You will train current staff, oversee team when the manager isn’t present, ensure customer satisfaction, and help grow the team while maintaining standards. Additional duties include pre-shift huddles, scheduling, cost controls, productivity reports, and ensuring

Qualifications

• Experience training or coaching employees is preferred.
• Ability to lead, coach, and resolve issues during shifts.
• Commitment to guest service and food safety standards.

Responsibilities

• Training: cross-training current employees, leading new product or procedure training, and coaching
• Oversight: overseeing team members when the manager is not present
• Customer satisfaction: ensuring customer satisfaction
• Leadership: guiding and growing the team
• Standards: working with fellow team members to ensure standards are met and consistent
• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Job description

Job Details

Job Location: KFC 1668 Blowing Rock Rd, Boone, NC 28607 | E320011 - Boone, NC 28607

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other role, but will be responsible for training new employees. You will be the go‑to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team‑oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities include:

• Training: cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: overseeing team members when the manager is not present
• Customer satisfaction: ensuring customer satisfaction
• Leadership: guiding and growing the team
• Standards: working with fellow team members to ensure standards are met and consistent

Other responsibilities include:

• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Qualifications