Team Trainer

Fulenwider Group; Statesville (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Fulenwider Group seeks a Team Trainer at the Statesville, NC location to coach and develop crew members, cross-train staff on new products and procedures, and serve as the shift’s go-to person for issue resolution.

You will lead training sessions, oversee team members when the manager isn’t present, and strive to deliver exceptional guest service while maintaining standards across the dining area.

Qualifications

• Train and cross-train current employees, lead new product or procedure training, and coach.

Responsibilities

• Pre-shift huddles and meetings.
• Scheduling.
• Food cost and cost controls.
• Productivity reports.
• Functional aisle and dining room set ups.
• Ensuring food safety, quality, and accuracy of orders.

Skills

Team Training

Leadership

Customer Service

Job description

Job DetailsJob Location: KFC 1102 Salisbury Rd., Statesville, NC 28625 | E320136 - Statesville, NC 28625

As a Team Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities include:

• Training:Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities include:

• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders